Help and Questions

Help & Questions

We’re here to make your experience as smooth as your morning coffee. ☕
If you have any questions, concerns, or need help with your order, our team is ready to assist you.

Frequently Asked Questions
1. How do I use my coffee machine?
Each machine comes with a quick-start guide.

2. What kind of coffee can I use?
Our machine works perfectly with both ground coffee and coffee pods — giving you the flexibility to brew your favorite blend anytime, anywhere.

3. How do I clean my machine?
Simply rinse the detachable parts with warm water and mild soap. Avoid submerging the main unit in water.

4. What should I do if my product arrives damaged or defective?
Please contact us with the contact formular within 7 days of delivery. We’ll arrange a replacement or refund right away.

5. Do you ship internationally?
Yes! We ship worldwide. Delivery times may vary depending on your location.

Need more help?

Contact us over the contact Formular